Warranty And Returns
Return of Goods
- Goods or products needing to be returned must be authorized by Best Bath Systems Customer Service Department prior to being returned. A “Returned Goods Authorization” (RGA) number will be issued when appropriate by the Customer Service Department. Items are not returnable after 90 days from date of invoice.
- Non-warranty issues requiring a return are subject to a 25% restocking fee. Freight costs are the obligation of the customer.
Submit a Return Request
Approved Return Instructions
NOTE: Special order items including colored units are not returnable.