• Review Best Bath Systems Return Policy
  
  Note:  All requests for returns are reviewed and given careful consideration.  As outlined on the Return Policy, all returns are subject to approval by the warranty department.

Step 2

• Email the Warranty Department cindym@best-bath.com

To speed up the processing of your submitted request please include the following information.  Remember – the more complete the information provided, the quicker the response.  

1. Best Bath Systems confirmation # or Best Bath Systems invoice #
2. Your Purchase Order # (if applicable)
3. Model# and Quantity of the item/s to be returned (BBS part number located on your packing slip or invoice)
4. Describe the reason for the return
5. Your contact information including phone number

Step 3

• The Warranty Department will review your request and reply within 2 business days with a determination.

If your request for return is approved - your approval notification will include a Return Goods Authorization Number (RGA#) and any conditions of the return, i.e. restocking fee and freight.

1. Once you have received notification of approval proceed to Instructions for Return Goods